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Help Center/ Mobile App Setup/ How to Clear App Cache & Data

How to Clear App Cache & Data

Updated Aug 3, 2026· Mobile App Setup

Android Devices

  1. Tap and hold on the iReportSource App icon.

  2. Tap the "i" icon that appears in the info bubble that appears:

3. Select Storage from the App Info menu:

4. In the bottom select BOTH Clear Data and Clear Cache:

Apple/iOS Devices

Apple mobile devices do not have a method to clear app cache/data. The only way to clear cache is to do a quick uninstall/reinstall of the app. This clears all cache when the app is uninstalled, so you have a fresh install. This should address any issues that are cache-related.

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